Contact Us HELP DESK TRAINING SUPPORT FORM Name* First Last Phone*Email* Select your issue*Account – Changing the name/information on the accountCertificate – Accessing old certificatesCertificate – Can’t generate certificateCourse – Unable to navigate forwardCourse – Failed exam and need to retake the courseCourse – Not showing as completeLogging in – Forgot passwordLogging in – Forgot usernameLogging in – I know my login but can’t loginPresentation – Not working, can’t see anythingQuizzes – Need another quiz attemptRegistering for a Course – Can’t registerRegistering for a Course – What is the access code/enroll code?Video – Not working or getting error messageVolume – Can’t hear presentationOtherPlease describe your issue*CAPTCHAPhoneThis field is for validation purposes and should be left unchanged. For help desk technical support questions, please complete the online form to the left. Program Related Questions? For program related questions, please call: 304-485-5525 X 31 or 38